In this blog post I share with you a 2018 post I left on Facebook sharing my experience at the British Virgin Islands labour department.
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I spent the morning at the BVI Labour and Immigration offices and you know how that goes. You have to make up your mind to spend almost half day there. Anyway kudos to the labour department I am impressed with their service. Actually its the security guard. I heard people calling him Zuz or something like that. His uniform was a black polo shirt and black trousers.
He provided an impressive service of dealing with the customers as they entered the door. He first asked what you came to do and guided you appropriately. Some people came in and attempted to get served before people who were there already. He politely told them there were other people before them and that they should sit and wait their turn. Occasionally he would make some corny jokes and have the customers laughing and entertained.😁😁
He seems to be very knowledgeable about the BVI Labour policies. Some people had questions and he was able to answer their questions or send them to the relevant department. This saved the customer alot of time.
In respect to the Immigration department they need to organise themselves better. The new arrangement is when you go to collect your work permit at the Labour department, Immigration expects you after.
Well when I got there I didn't know how to proceed. I had to ask a lady what I should do next because I saw her in the Labour department. Anyway I saw an immigration officer, he took my passport and told me to sit in the waiting area until my name was called.
A gentleman walked into the immigration office shortly after (he came from the Labour Department) and stood in line for almost half hour before being served!!! Other people too!!👎👎👎
One good thing though, when I was called (I could hardly hear the person) it was the cashier. I didn't have to go inside to see a senior immigration officer.
So until next year same time!!
Posted on Facebook on October 23 2018. Click here to see the post.